TQP Hosting Network is
dedicated to providing top quality service at a very affordable price. The
conditions which follow are necessary to ensure that we may continue to
provide the best possible service to all of our customers whilst at the same
time satisfying our legal and ethical responsibilities.
Failure to follow any
condition will be grounds for immediate account deactivation without notice.
TQP Hosting Network will be the sole arbiter as to what constitutes a
violation of any of these provisions.
Activity which
results in the suspension or deactivation of an account will result in a
forfeiture of all fees paid. Complaints made regarding abuses of an account
will be investigated and if found guilty will be grounds for immediate
suspension.
To report suspected
abuses or any violations of these policies, please contact management.
Illegal Usage
TQP Hosting Network servers may be used for lawful purposes only.
Transmission, storage, or distribution of any information, data or material
in violation of any applicable law or regulation is prohibited. This
includes, but is not limited to: copyrighted material, trademark, trade
secret or other intellectual property right used without proper
authorization, and material that is obscene, defamatory, constitutes an
illegal threat, or violates export control laws. Examples of non-acceptable
content or links: Pirated software, Hackers programs or archives, Warez
sites, MP3, and IRC bots. Any type of forum/discussion board discussing
where to obtain such files or one that distributes the files is also
prohibited. The subscriber to TQP Hosting Network service agrees to
indemnify and hold harmless TQP Hosting Network from any claims resulting
from the use of the service that damages the subscriber or any other party.
TQP Hosting Network will be the sole arbiter as to what constitutes a
violation of this provision.
Illegal Content
TQP Hosting Network does not allow background Daemons such as IRC bots;
eggdrop; BitchX; XiRCON; and any other program that interferes with normal
server operation. No warez is allowed. Web proxies are not tolerated. This
includes NPH-Proxy, and web proxy. If your site is found to hold any proxy
files, your account will be suspended and the account holder will be issued
a fee of $50 USD. When using an account with shell, you are not allowed to
run ANY servers or services on the TQP Hosting Network network. Servers are
defined as perlbots, proxies, BitchX, psyBnc, root exploits, DDoS scripts,
Shoutcast servers, etc. Running any of these will face an immediate
suspension, and users will be subject to a fine no less than $50.00 USD, and
no more than $100.00 USD. TQP Hosting Network reserves the right to
terminate an account for these activities also.
Software
Distribution
TQP Hosting Network’s web hosting accounts are not to be used for the
purposes of distributing software and multimedia products. If you wish to
distribute software and/or multimedia files, please contact our sales for
special arrangement.
File Usage and
Storage
TQP Hosting Network web hosting accounts are not to be used for the purposes
of distributing and/or storing an unusual amount of files. We are a web
hosting service not a remote file storage service. Any web site whose disk
space usage for storing the files exceed 70% of its total usage, either in
terms of total size or number of files, will be deemed to be using unusual
amount of files. At that point, if we find that those files are illegal or
harmful in any way, you will be notified. If you do not have any negative
intentions such as causing harm to our server or to others with the files
you keep, then you have nothing to worry about.
Chat Rooms
TQP Hosting Network does not provide nor allow chat rooms on shared hosting
enviroments. You may elect for a dedicated server to run a chat room
efficiently.
IRC
TQP Hosting Network does not allow IRC or IRC bots to be operated on our
shared or reseller servers. They are allowed on dedicated servers provided
that no negative effects occur to our network.
Security
Users are prohibited from violating or attempting to violate the security of
the TQP Hosting Network Network. Violations of system or network security
may result in civil or criminal liability. TQP Hosting Network will
investigate occurrences, which may involve cooperation with law enforcement
authorities in prosecuting Users who are involved in such violations.
These violations
include, without limitation:
1) Accessing data
not intended for such user or logging into a server or account, which such
user is not authorized to access,
2) Attempting to probe, scan or test the vulnerability of a system or
network or to breach security or authentication measures without proper
authorization,
3) Attempting to interfere with service to any user, host or network,
including, without limitation, via means of overloading, “flooding”, “mail
bombing” or “crashing”,
4) Forging any TCP/IP packet header or any part of the header information in
any e-mail or forum posting,
5) Taking any action in order to obtain services to which such User is not
entitled,
6) Attempting to couple many hosting packages together to take advantage of
massive space or bandwidth allocations,
Each hosting package purchased is unique to a do main name and use - you are
not allowed to purchase multiple plans to obtain combined bandwidth & space.
TQP Hosting Network will stop such transactions and label them as deceptive.
We have an upgrade path for all services and we can often time work out
special deals for users if they ask us for the assistance.
Violations of
system or network security are prohibited, and may result in criminal and
civil liability. Examples include, but are not limited to the following:
Unauthorized access, use, probe, or scan of a systems security or
authentication measures, data or traffic. Interference with service to any
user, host or network including, without limitation, mail bombing, flooding,
deliberate attempts to overload a system and broadcast attacks.
Forging of any
TCP-IP packet header or any part of the header information in an email or a
newsgroup posting.
Server Abuse
Any attempts to undermine or cause harm to a TQP Hosting Network server or
customer of TQP Hosting Network is strictly prohibited. Any sub-networks of
TQP Hosting Network and dedicated servers must adhere to the above policies.
The failure to meet or follow any of the above guidelines is grounds for
account deactivation. We reserve the right to remove any account without
prior notice.
Free Hosting
Sites
TQP Hosting Network believes in the freedom of hosting. We do allow our
users to run Free Hosting sites, though for having lots abuses and resources
delegation TQP Hosting Network reserves the rights to set a limit over an
account if abuse department approves the account as a “FREE HOSTING
PROVIDER”. Usually for a free hosting provider a 200 domains limit is
eligible if and only if the provider is a TLD Free domain hosting provider,
if the provider is a sub domain hosting (FREE) then the limit is set to 100
domains usually. We do not block free hosting services like other hosting
providers though, for abuse and resource limitation on a premium server this
policy is applied.
Responsibility
The client is responsible for all activity originating from the account
unless proven to be a victim of outside hacking or address forgery. The
client is responsible for securing their username/password. The client
assumes responsibility for all material on their site that may be put on by
a third party (such as the usage of Free For All links pages). Use of TQP
Hosting Network’s service requires a certain level of knowledge in the use
of Internet languages, protocols, and software. This level of knowledge
varies depending on the anticipated use and desired content of the web space
by the client. The following examples are offered: Web Publishing: requires
knowledge of HTML, properly locating and linking documents, FTPing Web
contents, Graphics, text, sound, image mapping, etc. FrontPage web
publishing: knowledge of the FrontPage tools as well as Telnet and FTP
understanding and capability. CGI-Scripts: requires knowledge of the UNIX
environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc.
Mail: a use of mail clients to receive and send mail, etc. The client agrees
that he or she has the necessary knowledge to create and maintain their web
space. Client agrees that it is not the responsibility of TQP Hosting
Network to provide this knowledge or support outside matter specific to TQP
Hosting Network servers.
Backups
TQP Hosting Network takes extreme steps to maintain system integrity.
However, TQP Hosting Network shall not be held responsible for loss of data
due to any cause. To ensure the highest level of data protection, TQP
Hosting Network recommends that ALL information be backed up on your own
computer. As with any data that you hold a high importance to, it should be
in more than one location at all times. All TQP Hosting Network data backups
are designed against hardware failure not customer user error.
Actions
The failure
by a customer to meet or follow any of the above policies/terms is grounds
for account deactivation. TQP Hosting Network will be the sole arbiter as to
what constitutes a violation of the AUP. TQP Hosting Network reserves the
right to remove any account without prior notice.
When TQP Hosting
Network becomes aware of an alleged violation of its AUP, TQP Hosting
Network will initiate an investigation. During the investigation, TQP
Hosting Network may restrict a customer’s access in order to prevent further
potentially unauthorized activity. Depending on the severity of the
violation, TQP Hosting Network may, at its sole discretion, restrict,
suspend, or terminate a customer’s web hosting account and/or pursue other
civil remedies. If such violation is a criminal offense, TQP Hosting Network
will notify the appropriate law enforcement authorities of such violation.
TQP Hosting Network
does not issue credits for outages incurred through service disablement
resulting from AUP violations.
TQP Hosting Network
customers agree to indemnify and hold harmless TQP Hosting Network from any
claims resulting from the use of our services that damages them or any other
party. The TQP Hosting Network service is provided on an as is, as available
basis without warranties of any kind, either express or implied, including,
but not limited to, warranties of merchantability, fitness for a particular
purpose or non-infringement. TQP Hosting Network expressly disclaims any
representation or warranty that the TQP Hosting Network service will be
error-free, secure or uninterrupted. No oral advice or written information
given by TQP Hosting Network, its employees, licensors or the like, will
create a warranty; nor may you rely on any such information or advice. TQP
Hosting Network and its partners and suppliers will not be liable for any
cost or damage arising either directly or indirectly from any transaction or
use of the service.
Modification
TQP Hosting Network reserves the right to add, delete, or modify any
provision of this policy at any time without notice.
Refusals
of Service
we reserve the right to refuse, cancel, or suspend service at our sole
discretion. An example of refusal of service is if an account continues to
abuse our policies after warnings. Refusal, cancellation or suspension of
services especially holds true to issues with spam or any script abuse.
Another example of refusal of service is if a customer becomes very
unreasonable, unprofessional, extremely difficult to work with or
threatening. Said customer’s account will be suspended and we will recommend
to the customer to find a new host. A backup of the account(s) will be
provided.
Resource Abuse
Policy (RAP)
Any website on our shared servers that uses a high amount of server
resources (CPU, memory usage, and network resources) will be given an option
to pay for a dedicated server. The abuse and misuse of system resources is a
serious problem, and TQP Hosting Network does not tolerate it. Accounts on a
shared server must be shared with other users, so we must limit how much of
the CPU and memory that can be used by any one account.
In all fairness, we
cannot allow one or two clients to use all of the system resources on a
shared machine and have all other clients suffer because of it. Excessive
CPU & memory usage by one or more clients causes extreme slowness in all
areas: MySQL, Email, HTTP and more. If the CPU & memory usage by a few
clients gets out of hand, all sites hosted on the machine will return errors
and not be accessible in any way.
AVERAGE
SERVER RESOURCE LIMITS
A). Memory usage may not exceed 10% per
domain/file/application
B). CPU usage may not exceed 20% per domain/file/application
C). Apache connections may not exceed 30 connections
D). 15 MySQL maximum user connections allowed
E). 350 emails per hour, per domain
There are special
exceptions to these rules to be determined at the time we discover abuse.
There are different combinations of usage that can create problems and other
special cases. At any given time a server is unstable and an account is
found to be the cause, we reserve the right to suspend the account to keep
the server online and operating normally. If the usage is an increasing
trend, we recommend the user invest in a dedicated server so the website can
grow at a normal rate without restriction.
Questions?
Submit a ticket or Write to
support@tqphosting.com or call
us at +91-9966252223
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